Introducing SRJEasyHealthcare.com: A Revolutionary Marketing Solution for Rural Hospitals

It’s finally here! My team and I have been working extra hard over the past several months to build a new program to provide rural hospitals with the tools and resources they need for an effective marketing strategy. ...

Patient satisfaction and employee satisfaction are directly related

Your hospital is taking care of its bottom line, but is it taking care of its employees? Patient satisfaction is so closely related to employee satisfaction that it is almost impossible to have the first without the second. ...

Customer Service in Rural Healthcare

Customer services in healthcare is often taken as a given. There simply are not many other industries that you spend more time in close interaction with people? That’s exactly why customer service is so important, especially when it comes t...

Your Hospital’s Customer Service Initiative

Is your hospital serious about customer service? It’s often taken for granted in the healthcare industry that customer service comes naturally. Basic friendliness and concern for your patients is the nuts and bolts of good customer service,...

Improve Your Hospital’s Marketing Strategy

What does your hospital’s 2015 marketing strategy look like? Umm... you don’t have one? Well, it’s time to get serious about developing a strategy to improve your hospital’s marketing plan! As someone who spends a lot of time ...