What kind of service are you providing?

A company is only as good as the products and services they provide. Quality customer service is a vital key to a healthy, successful business. Customer service directly affects the client’s perception and ultimate relationship wit...

Your organization is still not on Facebook?

Did you know the median age of Facebook users is now 35? The online social network boasts more than 100 million users in the United States alone—roughly one-third the nation’s population. With more than 500 milli...

The Importance of Search Engine Optimization

Remember when people used to use phone books to find vendors and resources? How about when we used to access encyclopedias to learn about a particular item? The World Wide Web has definitely changed the way we seek in...

Is your website mobile friendly?

An astounding 38 percent of mobile phone owners now have access to the Internet on their devices, according to a study by the Pew Institute. This number is up 13 percent from 2009! The next time you take a bus, a tr...

Look at me: moving beyond the typed word

Nowadays, the Web is a fantastic place to find helpful information, but more and more surfers are turning their attention to videos to find the information they are after. Why? For the same reason people spend more ti...