The Issue with Out-migration

Out-migration is a continuing issue in the current rural and community healthcare environment. It is an issue that continues to drastically impact patient volume and market share. Some of the consequences of out-migration can include ...

Customer service with a smile: The importance of patient satisfaction

Patients are customers and their expectations are to be treated as such, especially when their health is on the line. They expect certain standards to be met, but are hospital personnel aware of those standards and expectations? Polit...

Rolling Plains Memorial Hospital Retains SRJ Marketing Communications

West Texas hospital continues relationship with Dallas-based agency for second year in a row. DALLAS (Nov. 1, 2011) – Rolling Plains Memorial Hospital (RPMH), an advanced hospital facility i...

Society of Petroleum Engineers Selects SRJ Marketing for Design Projects

Dallas-based agency to help organization with tradeshow booth and membership development. DALLAS (Oct. 25, 2011) – The Society of Petroleum Engineers (SPE) h...

Patient Satisfaction at East Texas Area Hospital Increases with Customer Service Training from SRJ Marketing Communications

Performance improvement a result of a comprehensive, on-going training program. DALLAS (Oct. 18, 2011) – An East Texas hospital has experienced the highest increase in patient satisfaction s...