Patient satisfaction and employee satisfaction are directly related

Your hospital is taking care of its bottom line, but is it taking care of its employees? Patient satisfaction is so closely related to employee satisfaction that it is almost impossible to have the first without the second. ...

Customer Service in Rural Healthcare

Customer services in healthcare is often taken as a given. There simply are not many other industries that you spend more time in close interaction with people? That’s exactly why customer service is so important, especially when it comes t...

How-to Turn Into A Faculty Admissions Officer

Change Post How to Get Dull Homework Completed Previously have trouble concluding research? Do you experience you'd rather watch TV or play with games that are video? Or do a while to really get your mind ready for this practice that is psych...

What does your website say about your business?

Here is a surprising statistic: Only slightly more than half of American small businesses have a website....

What is your 2015 customer service initiative?

It’s time to take a hard look at your customer service strategy. With deadlines, tight schedules, and the stress of running a business, one of the first areas to be neglected is often customer service. Don’t let it slip! Custome...