Discharge should always be the goal when it comes to in-patient care. Furthermore, it should never come as a surprise when a physician tells the patient those 5 magical words: you’re ready to go home. When a pat...
We are entering the second-half of the year. If you haven’t made time to review how your business has been performing over the past six months, I encourage you to stop and plan now. A mid-year analysis of your o...
It seems like just about every other month the tech blogs are abuzz with news and rumors about the latest and greatest smartphones and tablet computers. It’s hard to believe how quickly those devices have improved in recent year...
First impressions are important and that first touch-point patients often have with your hospital can be via telephone. Having said that, giving a second look at how your team members are answering the phone can be a critical element ...
If you're just getting started with online social networking or simply want to become familiar with us and Steve, check us out on the social networks below.
