<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Tue, 07 Feb 2012 08:48:45 GMT--><rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:rss="http://purl.org/rss/1.0/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:cc="http://web.resource.org/cc/"><rss:channel rdf:about="http://www.srj.net/blog/"><rss:title>Steve's Blog</rss:title><rss:link>http://www.srj.net/blog/</rss:link><rss:description></rss:description><dc:language>en-US</dc:language><dc:date>2012-02-07T08:48:45Z</dc:date><admin:generatorAgent rdf:resource="http://www.squarespace.com/">Squarespace Site Server v5.11.81 (http://www.squarespace.com/)</admin:generatorAgent><rss:items><rdf:Seq><rdf:li rdf:resource="http://www.srj.net/blog/2012/1/5/are-you-keeping-your-goals-in-check-this-year.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/12/15/is-2012-already-stressing-you-out.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/12/6/strategic-planning-for-2012-begins-now.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/11/9/celebrate-national-rural-health-day.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/11/8/the-issue-with-out-migration.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/11/7/customer-service-with-a-smile-the-importance-of-patient-sati.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/8/23/is-it-time-to-revitalize-customer-service-in-healthcare.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/8/17/have-you-upgraded-your-linkedin-mobile-app.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/8/16/the-power-of-follow-up.html"/><rdf:li rdf:resource="http://www.srj.net/blog/2011/8/4/are-you-a-suspect-of-the-automated-direct-message.html"/></rdf:Seq></rss:items></rss:channel><rss:item rdf:about="http://www.srj.net/blog/2012/1/5/are-you-keeping-your-goals-in-check-this-year.html"><rss:title>Are you keeping your goals in check this year?</rss:title><rss:link>http://www.srj.net/blog/2012/1/5/are-you-keeping-your-goals-in-check-this-year.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2012-01-06T01:06:06Z</dc:date><dc:subject>Strategy Tips</dc:subject><content:encoded><![CDATA[Resolutions are always important, but only if you keep up with them. Taking your business to the next level will only happen if you make it possible. How can this be accomplished? It’s simple! Goal setting and checkpoints will be the key to keep yourself in line.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/12/15/is-2012-already-stressing-you-out.html"><rss:title>Is 2012 already stressing you out?</rss:title><rss:link>http://www.srj.net/blog/2011/12/15/is-2012-already-stressing-you-out.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-12-15T15:38:19Z</dc:date><dc:subject>Integrated Marketing Communications Marketing Communications New Year Strategic Planning Strategy Strategy</dc:subject><content:encoded><![CDATA[Recently, I posted an article providing tips on how to plan for your 2012 marketing communications strategy. I received a lot of feedback from readers who appreciated the tips on “beginning”.  As you can imagine, my article also raised additional questions from organizations that don’t have a full-time marketing person on staff.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/12/6/strategic-planning-for-2012-begins-now.html"><rss:title>Strategic Planning for 2012 Begins Now</rss:title><rss:link>http://www.srj.net/blog/2011/12/6/strategic-planning-for-2012-begins-now.html</rss:link><dc:creator>Administrator</dc:creator><dc:date>2011-12-06T23:19:37Z</dc:date><dc:subject>Strategy Tips</dc:subject><content:encoded><![CDATA[The year is quickly drawing to a close and many CEOs are busy tying up their business plans for 2012 and thinking about market share for the coming year. As someone who really enjoys the strategic planning process, I find that this is a wonderful time of year to reflect on what worked well and what we might have improved upon. They key component is to then integrate those reflections into the planning process for next year.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/11/9/celebrate-national-rural-health-day.html"><rss:title>Celebrate National Rural Health Day</rss:title><rss:link>http://www.srj.net/blog/2011/11/9/celebrate-national-rural-health-day.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-11-09T18:28:52Z</dc:date><dc:subject>Community Healthcare Healthcare Healthcare National Rural Health Day Rural Healthcare Marketing</dc:subject><content:encoded><![CDATA[Rural healthcare is my passion, so I thought it would only be fair that I dedicate some time and words to raise a little awareness for National Rural Health Day on November 17. The National Organization of State Offices of Rural Health (NOSORH) decided to set aside this day every November in order to bring to light the issues that rural healthcare facilities face in today’s world.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/11/8/the-issue-with-out-migration.html"><rss:title>The Issue with Out-migration</rss:title><rss:link>http://www.srj.net/blog/2011/11/8/the-issue-with-out-migration.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-11-08T18:23:00Z</dc:date><dc:subject>Community Healthcare Healthcare Integrated Marketing Communications Marketing Sales</dc:subject><content:encoded><![CDATA[Out-migration is a continuing issue in the current rural and community healthcare environment. It is an issue that continues to drastically impact patient volume and market share. Some of the consequences of out-migration can include affecting your facility financially, damaging your facility’s reputation, and hindering your image within the community.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/11/7/customer-service-with-a-smile-the-importance-of-patient-sati.html"><rss:title>Customer service with a smile: The importance of patient satisfaction</rss:title><rss:link>http://www.srj.net/blog/2011/11/7/customer-service-with-a-smile-the-importance-of-patient-sati.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-11-07T18:12:00Z</dc:date><dc:subject>Customer Service Customer Service Training Healthcare Healthcare</dc:subject><content:encoded><![CDATA[Patients are customers and their expectations are to be treated as such, especially when their health is on the line. They expect certain standards to be met, but are hospital personnel aware of those standards and expectations? Politeness and a smile can go a long way in regards to patient satisfaction, but so does a little customer service and patient relations training.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/8/23/is-it-time-to-revitalize-customer-service-in-healthcare.html"><rss:title>Is it time to revitalize customer service in healthcare?</rss:title><rss:link>http://www.srj.net/blog/2011/8/23/is-it-time-to-revitalize-customer-service-in-healthcare.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-08-23T21:04:24Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[As a healthcare provider, it’s imperative that you are evaluated by your patients based on the quality and level of care you provide. Surprisingly, the quality and level of care you provide is not the only factor determining your patients’ feelings about your service.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/8/17/have-you-upgraded-your-linkedin-mobile-app.html"><rss:title>Have you upgraded your LinkedIn mobile app?</rss:title><rss:link>http://www.srj.net/blog/2011/8/17/have-you-upgraded-your-linkedin-mobile-app.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-08-17T20:14:31Z</dc:date><dc:subject>Android Apple Apps Google LinkedIn Social Media Social Media Social Networking Social Networking iOS iPhone</dc:subject><content:encoded><![CDATA[Earlier this week, LinkedIn released a new version of their mobile application on both iOS and Android devices. Unlike previous versions of LinkedIn’s mobile app, version 4.0 features a brand new slick interface, improved speed, and improved access to features such as LinkedIn Groups.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/8/16/the-power-of-follow-up.html"><rss:title>The Power of Follow-up</rss:title><rss:link>http://www.srj.net/blog/2011/8/16/the-power-of-follow-up.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-08-16T21:39:43Z</dc:date><dc:subject></dc:subject><content:encoded><![CDATA[When you are prospecting a new client, responding to interest and networking, taking the time to follow up and touch base with the other party can often be the deciding factor in securing business or missing it entirely.]]></content:encoded></rss:item><rss:item rdf:about="http://www.srj.net/blog/2011/8/4/are-you-a-suspect-of-the-automated-direct-message.html"><rss:title>Are you a suspect of the automated direct message?</rss:title><rss:link>http://www.srj.net/blog/2011/8/4/are-you-a-suspect-of-the-automated-direct-message.html</rss:link><dc:creator>Steven R. Jolly</dc:creator><dc:date>2011-08-04T15:42:06Z</dc:date><dc:subject>Automated Messages Direct Messages Social Media Social Media Social Networking Tips Twitter Twitter social media marketing</dc:subject><content:encoded><![CDATA[Technology's rapid growth and social media's ever-increasing expansion has created some interesting productivity tools. Social media monitoring and productivity tools allow businesses small and large stay up-to-date on what is happening in their industry.]]></content:encoded></rss:item></rdf:RDF>
